RAG-Powered Documentation Chatbot for SME Customer Support
Real-world project · AICTE-aligned · AI-graded · Audit-ready certificate
About this project
Build a Retrieval-Augmented Generation (RAG) chatbot that answers user questions by retrieving relevant chunks from a company's documentation (PDFs, web pages, FAQs) and synthesizing an answer using an LLM. Includes evaluation harness for answer faithfulness + grounding. This is AI Products Factory's bread-and-butter offering for SME consulting projects.
Course Learning Outcomes (CLOs):
CLO1: Apply document chunking + embedding strategies for retrieval.
CLO2: Build a vector index and query layer.
CLO3: Design grounded prompts that cite source documents.
CLO4: Evaluate RAG answer quality using faithfulness + relevance metrics.
CLO5: Communicate engineering tradeoffs (recall vs cost vs latency).
Industry/societal relevance: AI Products Factory builds custom AI for SMEs + governments. Every SME wants "ChatGPT for our docs" — this project is the exact template you sell. Direct portfolio entry for AI-engineer / ML-engineer roles.
Milestones
Open internships using this project 1
Verified companies are actively hiring interns to work on this exact project. Apply directly.
RAG-Powered Documentation Chatbot for SME Customer Support
Build a reusable RAG SDK that we deploy across SME client projects. You will design the retrieval + grounded-generation layer: document chunking, embedding (...
Skills you'll learn
Tools used
Prerequisites
Available mentors
No mentors have signed up for this project yet.
Be the first to mentorYou'll earn — Certificate (PDF)
AICTE-aligned Project Completion Certificate
A formal, audit-ready PDF certificate issued by Assessfy + your institute on successful completion. Includes AICTE credit hours, your evaluator's signature, and a QR code for third-party verification.
AICTE-aligned
Certificate of Project Completion
This is to certify that
has successfully completed the project
RAG-Powered Documentation Chatbot for SME Customer Support
You'll earn — Digital Badge
Shareable LinkedIn / Resume Skill Badge
A compact, verifiable Open-Badges-2.0-compliant digital credential. Add to your LinkedIn profile, GitHub README, or resume in one click. Recruiters can validate authenticity via a unique URL.
Similar Projects you might like
Hand-picked by the recommender from your program & skill area.
Relevant Certifications to boost your application
From the Assessfy Certification library — take one and add it to your resume / LinkedIn before applying.